customerservice1
Posts 2
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One common reason why your HP Printer may show offline is that the printer drivers are not updated. You can refer to the steps below to update the HP printer driver and fix the offline error:
Step 1: Go to the HP Printer Software and Driver Downloads webpage.
Step 2: Enter your HP Printer details and click the ‘Firmware’ option.
Step 3: Press the ‘Download’ option and download the latest printer driver.
Step 4: Locate the printer driver file on your system and finish installing it.
After the printer driver update is complete, reboot your computer and then check if the HP Printer is back online. If you find that the problem persists, you can call the HP customer care toll free number and ask for additional help to resolve the offline error.
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